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Six months into his new position, a Minnesota entrepreneur offered Singer a job
opening in an innovative video and music chain called Tidal Wave. He began with
only a borrowed desk, a set of blueprints, and a list of telephone numbers, and within
eight and a half years, he had opened 14 stores. Thoroughly burnt out by this time, he
quit and took six months off to plan his next career move.
Singer put together a self-marketing campaign whose quirky sense of humor
appealed to the management at Best Buy. Always able to operate well in chaos, he
took over the special projects that no one else wanted or understood. In 1997, he was
drafted to expand the company's web site into an on-line music store, which contin-
ues to evolve as one of the industry's most innovative operations. "We created a
download storefront on the Web," said Singer, "utilizing a platform that makes it easy
for consumers to access their favorite music digitally." Singer was rewarded for his
success with a promotion to senior manager of Digital Media Service.
www.bestbuy.com
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